Kernutra reserves the right to refuse or cancel any order due to:
a. Product unavailability.
b. Pricing discrepancies.
c. Any unforeseen market conditions.
If an order is canceled after payment is made, a full refund will be processed.
Refunds will be credited to your bank account within 30 days.
Orders can be canceled only before shipping.
Once shipped, orders cannot be canceled. However, if you receive a damaged or incorrect product, an exchange will be provided.To initiate a cancellation or report an issue, email us at info@kernutra.com or call +91 9497433488.
If a product is eligible for return, we will provide an exchange after verifying the issue. Since we offer free delivery, no additional shipping charges will be refunded.