Privacy Policy

This Privacy Policy describes how Kernutra (the “Site”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site or otherwise communicate with us. “You” refers to users of the Services, whether customers, visitors, or other individuals whose information we have collected pursuant to this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

We collect personal information from you directly, through cookies, and from third parties. This includes:

• Basic contact details (name, address, phone number, email).
• Order and account information (username, password, payment info, shopping preferences).
• Usage data collected through cookies and other tracking technologies.
• Information obtained from third-party service providers (Shopify, payment processors, etc.).

How We Use Your Personal Information

• Providing products and services, including order processing and shipping.
• Marketing and advertising communications.
• Security and fraud prevention.
• Customer support and communication.

Cookies

We use cookies to improve user experience, remember preferences, run analytics, and deliver better services. You can control or block cookies via your browser settings.

Disclosure of Personal Information

We may share personal information with vendors, business partners, affiliates, or during legal obligations. We do not sell personal information of minors under 16 years.

Children’s Data

The Services are not intended for children. Parents/guardians can request deletion of a child’s personal information.

Security and Retention

We implement security measures, but no system is perfect. Retention depends on account maintenance, legal obligations, dispute resolution, and service provision.

Your Rights and Choices

You may have rights to access, delete, correct, or transfer your personal information, withdraw consent, restrict processing, manage communication preferences, and appeal decisions.

Complaints & International Users

For complaints or international data handling questions, contact us at sales.kernutra@gmail.com or +91-9188918236.

Terms & Conditions

Overview

This website is operated by Kernutra. By visiting or purchasing from our site, you agree to these Terms of Service. All new features or tools added to the site will also be subject to these Terms.

Online Store Terms

You must be of legal age and use the Service lawfully. Unauthorized use or transmission of malicious code is prohibited.

General Conditions

We may refuse service, and your content may be transmitted over networks. Credit card info is encrypted. Reproduction of content without permission is prohibited.

Accuracy and Pricing

We are not responsible for inaccuracies. Prices and product availability may change without notice. Refer to our Refund Policy for returns: Refund Policy.

Optional Tools & Third-Party Links

Third-party tools or links are provided "as is" and are not controlled by us. We are not liable for any transactions with third parties.

Personal Information & Privacy

Your personal info is governed by our Privacy Policy: Privacy Policy

Errors, Prohibited Uses & Liability

Information may contain errors. Prohibited uses include unlawful activities, spamming, hacking, or infringing on others’ rights. Services are provided "as is" with no warranties; liability is limited to the maximum extent allowed by law.

Indemnification & Termination

You agree to indemnify Kernutra for any breaches or violations. Terms may be terminated by you or us at any time.

Governing Law & Changes

These Terms are governed by the laws of India. We may update the Terms at our discretion, and continued use of the site constitutes acceptance of changes.

Contact Information

Questions can be sent to customercare.kernutra@gmail.com or call +91-9188918236. Address: Powdikonam, Trivandrum, Kerala.